Return Policy

How to Make a Return


We do not have an exchange policy. To keep the process simple just return the items that you do not need (see policy below) and place a new order online for the replacements.


Send returns to:

721 W. Breckinridge St

Louisville, KY 40203

The customer is responsible for return shipping charges. You are free to use whichever shipping method you prefer but we suggest shipping in a trackable manner such as UPS, FedEx, or US Postal Service with delivery confirmation.

All returns must include a copy of the packing slip or confirmation e-mail

All returns are subject to the following conditions:

         Returns must be in their original (unopened) packaging within 30 days of receipt.

         Shipping is not refunded.

         All orders which received complementary shipping (orders over $50) are subject to have shipping deducted from the return credit if the return brings the ordered total below $50.

         Damaged items will only be replaced with identical items.

         Credit will be issued to the original form of payment within 30 days of receipt of return.